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Government Technology's Public CIO Provides thought leadership on policies, strategies and best practices to intergovernmental c-level public sector IT executives and their peers.

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c_msf21 Receive Your Complimentary White Paper: Comparing Research In Motion and Microsoft Mobile Solutions. The concept of working "any time and anywhere" has become popular. To support this concept, many organizations are adopting mobile solutions. Mobile solutions are essential to a strong IT infrastructure because they facilitate employee access to information in near-real time, regardless of location. Organizations that implement mobile solutions benefit from a work force that remains fully connected to the business both on and off site. This paper compares the Research In Motion BlackBerry solution (BlackBerry mobile devices and BlackBerry Enterprise Server) with the Microsoft® mobile solution (Microsoft Windows Mobile® and Microsoft Exchange Server 2007 SP1 with Microsoft ActiveSync® technology) by analyzing features of the user experience and the administrator experience. Use the information in this paper to understand the benefits and shortcomings of both solutions.
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c_msf18 Receive Your Complimentary Webcast On-Demand NOW - Customer Relationship Management: Secrets to CRM Success. Learn how Microsoft Dynamics® Customer Relationship Management (CRM) can help you develop profitable customer relationships. Find out how you can convert your pains into profit. Microsoft Dynamics CRM uses lead and opportunity management, incident management and a searchable knowledgebase. CRM also makes use of reporting tools for accurate forecasting, measurement of business activity, and employee performance. This webcast is your key to learning the secrets of Microsoft Dynamics CRM success. Note: Offer Valid in the United States Only.
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